If you forgot your Apple tree ID countersign

If you take issues when you attempt to sign in with your Apple tree ID countersign, use these steps to reset it and regain access to your account.

  • Use your own device to reset your password
  • Apply someone else's device to reset your password
  • If you tin't change or reset your countersign

Use your own device to reset your password

Employ the steps below to reset your countersign from whatsoever trusted iPhone, iPad, iPod impact, Apple Spotter, or Mac.

On your iPhone, iPad, iPod touch, or Apple Lookout with watchOS 8 or later

  1. Go to Settings.
  2. Tap [your name] > Password & Security > Modify Countersign.
  3. If yous're signed into iCloud and accept a passcode enabled, you'll exist prompted to enter the passcode for your device.
  4. Follow the onscreen steps to update your password.

On your Mac with macOS Catalina or afterwards

  1. Choose Apple tree menu  > System Preferences, so click Apple ID.
  2. Click Countersign & Security. If you're asked to enter your Apple tree ID countersign, click "Forgot Apple ID or countersign" and follow the onscreen instructions. You can skip the final footstep below.
  3. Click Change Countersign, then enter the countersign yous use to unlock your Mac.

Employ a trusted phone number, trusted email, recovery central, or business relationship recovery contact

  • In some cases, y'all might exist able to reset your password using a trusted telephone number and trusted email.
  • If you use a recovery key for account security, you can use it to assistance reset your password on your iPhone, iPad, or iPod affect. Learn more about using a recovery key.
  • If you already ready an account recovery contact, your business relationship recovery contact can help yous reset your password on your iPhone, iPad, or iPod touch on. Learn more almost using an account recovery contact.

Use someone else's device to reset your password

Yous tin reset your Apple ID password on a friend or family member's iPhone, iPad, or iPod touch using the Apple Back up app or the Find My iPhone app. You can also visit an Apple Store and ask to use a device on site.

Utilize the Apple Support app

Inquire your friend or family fellow member to open up the App Store and download the Apple Back up app on their iPhone, iPad, or iPod touch on. Can't download the Apple Back up app?

Then open the Apple Support app and follow these steps:

  1. Tap Passwords & Security.
  2. Tap Reset Apple ID countersign.
  3. Tap Get Started, then tap "A different Apple ID."
  4. Enter the Apple ID that you need to reset the password for.
  5. Tap Adjacent, then follow the steps on your screen until you receive confirmation that your Apple tree ID countersign is changed.

Any data that you enter volition not be stored on the device.

Apply the Notice My iPhone app

If your friend or family unit member uses iOS nine through 12 and they can't download the Apple tree Support app, use the Find My iPhone app instead.

  1. Open the Find My iPhone app.
  2. When a Sign In screen appears, make sure the Apple ID field is empty. If you lot see someone else's user proper name, erase it.
  3. Tap Forgot Apple ID or Password, then follow the onscreen steps.

Don't see a Sign In screen? Tap Sign Out. Afterward you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Countersign, and follow the onscreen steps.

If you lot tried the previous steps or alive in a state or region where Support App is not available, you can nevertheless reset your countersign and regain access to your account with account recovery. In some cases, y'all might have the selection to speed upward the account recovery process or reset your countersign immediately by verifying a six-digit lawmaking sent to your primary email accost. Larn more most account recovery.

If you can't change or reset your countersign

If you tried the previous steps and were unable to change or reset your password, try these steps instead.

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